Terms, policies and disclosures

Please read these before you join or pay for a membership. Draft text: a qualified Kenyan lawyer must review and finalise it before publication.

Draft for legal review. Items in square brackets must be confirmed by the business owner or a lawyer before launch.

Risk Affiliate Terms Privacy Refunds

Risk disclaimer

Trading involves a high risk of loss

Crypto, forex and gold trading can produce losses larger than expected, including the full amount you deposit. Leverage increases this risk.

Content is for education only and is not personal financial advice.

We do not guarantee profits, returns or any specific outcome.

You are responsible for your own trading decisions and their consequences.

Only trade with money you can afford to lose.

Past performance and example trades do not predict future results.

Affiliate disclosure

How partner links work

Some links go to partner brokers or services. If you sign up or open an account through them, we may earn a commission at no extra cost to you.

Commissions do not change the content of our ideas or lessons.

Partner links are labelled where they appear.

[List actual partners and the commission arrangement here once agreements are signed.]

Using TradePortal

By using TradePortal, creating an account or buying a membership, you agree to these terms. If you do not agree, do not use the service.

Eligibility. You must be at least 18 years old and able to enter a binding contract. You are responsible for checking that you may use TradePortal where you live.

Accounts. Give accurate information, keep your login details secure and tell us promptly if you suspect unauthorised access.

Educational content. Lessons, market notes and trade ideas are general information. They are not a personal recommendation and not a promise of profit. You make your own decisions.

Acceptable use. Do not harass others, impersonate anyone, post misleading claims, share confidential information, or use TradePortal to promote unlawful activity. We may remove content or suspend accounts that break these rules.

Intellectual property. TradePortal and its content are protected. Paid content is for your personal, non-commercial use and must not be copied, resold or shared publicly.

Liability. To the extent the law allows, TradePortal is not responsible for trading losses. Nothing in these terms limits rights that cannot be excluded under Kenyan law or other applicable consumer protection law.

Governing law. These terms are governed by the laws of the Republic of Kenya. [Lawyer to confirm the dispute-resolution clause.]

Changes. We may update these terms. We will show the date of the latest version and tell members of material changes.

How we handle your data

We collect only what we need to run TradePortal, and we handle it in line with the Kenya Data Protection Act, 2019.

What we collect. Account details (name, email), contact-form messages, membership and payment status, course progress, and basic technical data such as security logs.

Payments. Card, M-Pesa and crypto payments are handled by our payment providers. We do not store full card numbers.

Sharing. We share data only with service providers that host the site, store data, send email, process payments or prevent abuse, and where the law requires it.

Human verification. Forms and sign-in use Cloudflare Turnstile to block automated abuse. It processes limited technical data as part of that check.

How long we keep data. [Owner to confirm retention periods, e.g. account data while the account is open, payment records as required by tax law.]

Your rights. You may ask to access, correct or delete your personal data, and to object to some uses. Contact us at enquirytradeportal@gmail.com. You may also complain to the Office of the Data Protection Commissioner, Kenya.

Registration. [Owner to confirm whether registration with the Office of the Data Protection Commissioner is required for the business.]

Refunds and cancellation

Payments and refunds

How billing, cancellation and refunds work for monthly and annual memberships.

Billing. Prices, the billing period (monthly or annual) and any taxes are shown before you pay. Subscriptions renew until you cancel.

Cancelling. Cancel any time in your account. Access continues until the end of the period you have paid for. Cancelling stops the next renewal.

Refund window. [Owner to confirm, e.g. 14 days from first purchase.] To request a refund, email us from your account email with your order reference. Approved refunds go back to the original payment method.

Digital content. Once you start using paid content, some refund rights may not apply, depending on the law. [Lawyer to confirm.]

Charges in error. If you believe you were charged incorrectly, contact us and we will investigate.